Skills matrix
Also known as: Competency matrix, skills management
A skills matrix is a grid that shows your people on one axis, the skills your team needs on the other, and the current level of each person in each skill. At a glance it shows where the team is strong, where the gaps are, and who can cover for whom. It is one of the simplest and most useful tools for planning training.
What it shows
Each cell holds a level, often on a scale such as none, basic, capable, and expert. Reading across a row shows the strengths and gaps of one person. Reading down a column shows how many people can do a task, which reveals single points of failure.
For regulated roles, the matrix can also show whether each person holds the required certificates.
Read the certification tracking definition
How to build one
List the skills each role needs, agree a simple level scale, assess each person with their manager, and fill in the grid. Mark the level each role requires so the gaps stand out.
Review it regularly, because skills and requirements change.
Free skill gap analysis template
From matrix to training plan
The gaps in the matrix become the training plan: who needs which training, in what order. Once training is done, skill levels and certificates update, and the matrix shows the progress.
Read the training needs analysis definition
Frequently asked questions
What is a skills matrix?
A grid of people and skills that shows the current level of each person in each skill, so you can see strengths, gaps, and cover across a team.
How do you create a skills matrix?
List the skills each role needs, agree a level scale, assess each person, fill in the grid, and mark the required level for each role so gaps stand out.
What is the difference between a skills matrix and a competency matrix?
They are used almost interchangeably. Competency matrices sometimes include behaviours and knowledge as well as practical skills.
How often should a skills matrix be updated?
At least every six to twelve months, and whenever roles, requirements, or team members change.
How does a skills matrix help with training?
Its gaps show exactly who needs which training, which becomes the training plan, and it shows progress as skills improve.