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What are the Benefits of Upskilling Employees?

    Every successful business owner knows that prosperity stems from an adaptable and stimulated workforce.

    According to Deloitte’s latest Human Capital Trends survey, 72% of executives view employees’ abilities to learn new skills and adopt unfamiliar roles as the first or second most important factor in navigating future business disruptions.

    Wondering how senior leaders can build more agile and efficient teams now and in the future? One word: upskilling.

    What are the Benefits of Upskilling Employees?

    What is upskilling? 

    Put simply, upskilling occurs when companies invest in teaching their staff new skills or refining existing ones. This teaching may be delivered in several ways, including via traditional in-person training sessions or with the help of a learning management system (LMS). As we will explore shortly, online LMS platforms represent one of the quickest, easiest, and most cost-efficient channels for employees to learn new skills.

    Successful upskilling allows employees to perform their roles more effectively while adapting to the latest trends in their sector. This kind of education could also help junior employees prepare to take on more senior positions. 

    What are the benefits of upskilling?

    If you’re still a little unsure whether upskilling is right for your company, just take a look at the benefits:

    1. Upskilling improves productivity

    Employees who undergo skills training can complete tasks quickly and develop innovative solutions that could drive business growth. In the long term, highly trained and engaged teams will cut business costs and drive profits

    2. Upskilling reduces employee turnover

    Do you struggle to keep hold of your best staff members? Enrolling your workforce in skills training will encourage them to stay for months or even years to come.

    Ultimately, employees don’t want to feel stuck or bored in their roles. They want to work for an organization invested in their personal growth and career development. By working with employees to deliver courses that support their goals and dreams, you can demonstrate that your business cares about nurturing people as well as protecting its bottom line.

    Creating a sustained upskilling program will also reduce the need for redundancies as your sector develops and adapts to new technologies. As such, you will protect jobs and secure your reputation as a socially responsible organization.

    3. You will acquire top talent

    As your business grows, you will need to expand your workforce and fill specialized positions with highly motivated and gifted individuals. Advertising learning and development opportunities will help you achieve this by attracting ambitious and talented job seekers hoping to advance their careers.

    Companies that are loud and proud about their upskilling opportunities often possess an impeccable brand image within their industry. If everyone wants to work for you, you’re sure to receive job applications from some of the most highly qualified professionals on the market.

    4. Sustained learning improves workplace morale

    Learning new things is a great way to boost feelings of happiness and fulfillment in the workplace. Whether your employees are looking to advance their careers or sharpen their minds, even a few hours of upskilling could leave them feeling energized and optimistic about the future in a way that enhances the atmosphere of your workplace.

    5. Employees will feel more confident

    Equipped with new skills and proficiencies, upskilled employees will feel much more confident in their abilities. More confident teams lead to increased innovation and collaboration and can ultimately help your business to thrive.

    If that weren’t enough, confident and assured employees are more likely to speak up when they notice a problem. In the long term, this kind of proactivity could prevent revenue losses or reputation damage.

    6. Upskilling boosts customer satisfaction rates 

    Employees engaged in active learning and development are often happier and more motivated. For customers, this often improves service experiences, as interacting with an energized representative who loves their job is a great way to brighten up the day.

    Upskilling is also an effective way of adding value to the customer journey as it enables workers to stay on top of the latest industry trends and recommendations.

    7. New technologies often require upskilling

    New technologies are constantly changing the way we work and interact. As a result, professionals hoping to climb the career ladder are increasingly expected to learn how to use the latest handheld devices, SaaS platforms, collaboration tools, and much more. While this may sound like a big ask, LMS platforms such as Coursy are great for showing employees the ropes regarding new tech.

    8. Upskilling also involves soft skills

    On top of technical courses, upskilling can involve soft skills development to help employees interact better with others, control their emotions, organize their time more effectively, and manage stress. Investing in employees’ soft skills is an excellent way to enhance your office environment and help workers make the most of their personal lives.

    What are the Benefits of Upskilling Employees?

    4. Sustained learning improves workplace morale

    Learning new things is a great way to boost feelings of happiness and fulfillment in the workplace. Whether your employees are looking to advance their careers or sharpen their minds, even a few hours of upskilling could leave them feeling energized and optimistic about the future in a way that enhances the atmosphere of your workplace.

    5. Employees will feel more confident

    Equipped with new skills and proficiencies, upskilled employees will feel much more confident in their abilities. More confident teams lead to increased innovation and collaboration and can ultimately help your business to thrive.

    If that weren’t enough, confident and assured employees are more likely to speak up when they notice a problem. In the long term, this kind of proactivity could prevent revenue losses or reputation damage.

    6. Upskilling boosts customer satisfaction rates 

    Employees engaged in active learning and development are often happier and more motivated. For customers, this often improves service experiences, as interacting with an energized representative who loves their job is a great way to brighten up the day.

    Upskilling is also an effective way of adding value to the customer journey as it enables workers to stay on top of the latest industry trends and recommendations.

    7. New technologies often require upskilling

    New technologies are constantly changing the way we work and interact. As a result, professionals hoping to climb the career ladder are increasingly expected to learn how to use the latest handheld devices, SaaS platforms, collaboration tools, and much more. While this may sound like a big ask, LMS platforms such as Coursy are great for showing employees the ropes regarding new tech.

    8. Upskilling also involves soft skills

    On top of technical courses, upskilling can involve soft skills development to help employees interact better with others, control their emotions, organize their time more effectively, and manage stress. Investing in employees’ soft skills is an excellent way to enhance your office environment and help workers make the most of their personal lives.

    What are the Benefits of Upskilling Employees?

    How to implement a sharp upskilling strategy

    So, you’re ready to transform your business with a cutting-edge upskilling campaign. How should you go about it? Here are a few tips to get you started:

    1. Conduct a quick employee survey

    Before investing in training courses and LMS platforms, you must work with employees to gauge what kind of skills they wish to learn. Will workers gain more out of courses focused on new technologies or training programs centered around negotiation skills? Remember that employees are often the best judges when it comes to determining their knowledge gaps.

    2. Invest in training platforms 

    Next, you need to consider how to deliver training to employees. While some courses may require in-person sessions, workers can learn the majority of technical skills necessary for modern workplaces online using an LMS. With Coursy, you could boost productivity by up to 53%!

    3. Provide incentives

    Offering rewards and incentives to employees engaged in upskilling courses will encourage them to persevere with difficult modules and help them reach their goals. Remember to evaluate progress using a structured skills assessment program, giving them feedback and offering prizes when they meet exciting milestones.

     Looking for an LMS you can rely on? Try a free Coursy demo today!

    Coursy LMS offers benefits for different use cases. Learn more!