Case Study

Stable Training and Better Quality Control in Trelo

UAB Trelo is Lithuania's largest heavy transport service network, operating nine service centers across Belgium, Germany, France, and Lithuania with over 200 professionals.

The Initial Challenge

Trelo faced scheduling conflicts when organizing training sessions. Key requirements included user management, invitations, registration, and progress tracking, and creating materials for independent learning.

We encountered the issue of training planning, i.e., creating schedules so that training sessions would not overlap.

Vaidotas Čipas

Training Instructor, Trelo

Selection Criteria

Important factors were system ease of use, tools for preparing training materials, accessible support, and cost-effectiveness. The decision hinged on choosing a system that was easy to manage for both regular users and teachers.

Why Coursy Was Selected

Local support was a decisive factor in the decision.

We tried several systems and liked the help we received when starting to use it and the simplicity of the system.

The support is nearby, not some corporate product across the sea.

Results & Benefits

Training stabilized, and demand for it grew, with more participation, advance planning, remote training capability, and higher employee engagement. Employees valued training planning most, since it let them choose courses across multiple time periods. Technical training reduced repair defects significantly, and administrative training decreased daily function errors.

There is now stability in training. Users began to demand training.

Final Recommendation

Čipas summed up the value of a well-used LMS plainly.

If you have complex processes and various specific training needs, this is a very useful planning tool. What you put into the system is what you get back.