Case Study

How SME Bank Is Strengthening Its Learning Culture with Coursy

SME Bank is a digital bank providing financing solutions for small and medium-sized businesses. The organization is rapidly expanding its services and team, emphasizing process digitalization, regulatory compliance, and continuous employee development. The bank currently employs over 100 professionals across various fields.

Why a Change Was Needed

SME Bank previously used TalentLMS but found it lacking in structure, flexibility, and learning progress insights. As a licensed financial institution, the bank required better monitoring and documentation capabilities to meet regulatory requirements.

We felt we needed a more structured, clear, and user-friendly system. We were really missing insights and the ability to accurately track employees' learning progress.

Greta Geidrichė

Head of People & Culture, SME Bank

Why Coursy Was Selected

Coursy enabled the team to follow learning journeys, automatically generate compliance reports, and ensure timely completion of mandatory programs.

It's very convenient to see all planned trainings in the calendar, this was something we really lacked.

Coursy's customer support is excellent. The system is complex, so new employees sometimes need onboarding. And the Coursy team always provides help very quickly.

The reminders come automatically, everything is thought through, nothing gets forgotten.

Growth and Partnership

As a fast-growing bank, SME Bank needed a partner that could keep pace with its expansion.

We are growing very fast, so our partners need to react and support us just as quickly. Coursy definitely delivers.

Advice for Organizations Selecting an LMS

Greta's advice for other organizations evaluating an LMS is simple.

The most important thing is to clearly define your needs. Every company must know what it's looking for.