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Build and Structure More Engaging Onboarding Courses

    Build and Structure More Engaging Onboarding Courses

    Onboarding represents a vital step in welcoming new employees to your business.

    Even if you have the friendliest and most accommodating team in the world, a new hire isn’t going to feel confident in their role until they’ve undergone an informative induction process.

    So, how can you help newbies develop the skills they need to work at your company?

    After all, an effective onboarding process needs to be thorough, quick, enjoyable, and genuinely useful. According to stats, one of the best ways to achieve this is via e-learning, with online courses taking 40-60% less time to complete than traditional classroom-based courses.

    To help you optimize your onboarding courses, we’ve put together a quick guide to making the most of a learning management system (LMS) such as Coursy

    Why is onboarding important? 

    The onboarding system is a two-way street. On the one hand, it benefits your company by ensuring new hires are as productive as possible from the outset, with structured onboarding programs enjoying a 60% year-over-year revenue boost per full-time employee compared to those lacking a formal process. 

    At the same time, engaging onboarding processes are beneficial for your staff members. As well as helping them settle into your company, a structured program with detailed learning modules could help them reach skills development goals.  

    In other words, successful onboarding will demonstrate that you value your new hires and want them to thrive. This attention to employee experience could have a positive impact on turnover, as nurturing a supportive company culture could boost employee retention rates by a staggering 82%!

    Why should you use an LMS for onboarding?  

    Build and Structure More Engaging Onboarding Courses

    As much of the business world moves over to remote working, an LMS will ensure that employees can access learning content quickly and conveniently. That’s not all, however. Other perks include:

    • An LMS will help to standardize your onboarding process and ensure that every staff member is treated equally.

    • An LMS can retain valuable learning materials in one easy-to-access place.

    • You can gamify the onboarding process, boosting employees’ motivation to learn and, therefore, their retention of vital information. 

    How to build a structured onboarding course

    Every business is different, and there is no one way to build an onboarding course. The length and style of the course will depend on the role and experience level of your employee, with highly technical jobs and entry-level positions often requiring more detailed modules. 

    Generally speaking, however, a successful onboarding course will contain the following: 

    1. A welcome kit

    Build and Structure More Engaging Onboarding Courses

    Your new hire is likely to feel a little nervous on their first day, so make sure your onboarding course includes everything they need to feel welcome. Information to factor into your e-learning course should include basics such as: 

    • How to activate their employee ID card

    • Where they can pick up lunch

    • Contact details for the IT team

    • A detailed chart of the company’s structure

    • Where to pick up office stationery

    • Your company’s motto

    One of the best things about using an LMS is that they allow users to keep this kind of basic information up to date. Indeed, digitizing key information is much more efficient and cost-effective than keeping printed materials, not to mention better for the environment

    On top of your e-learning program, you may wish to offer workers a few corporate perks, such as a branded pencil case, notebook, or backpack. This kind of gesture will make them feel part of the team, particularly if they’re working remotely. 

    2. Key modules covering serious topics

    Before introducing new hires to granular courses based on their specific teams and roles, you must cover serious topics such as corporate ethics, key company behavior standards, cybersecurity, health and safety, and data compliance.

    Providing this kind of information early on is vital if you want to stay on the right side of employment and compliance laws. It will also help prevent a range of adverse events such as injuries or security breaches. 

    While information surrounding safety and compliance can sometimes seem a little dry, an LMS could help make the learning experience more enjoyable through gamification and interactive videos. An online course will also allow users to learn at their own pace and can be used to track performance. Indeed, real-time training metrics and assessment result will help you to evaluate the progress of new hires and remain compliant with relevant employment laws. 

    3. Departmental courses

    Once the basics have been covered and assessed, your new starters can start learning about key approaches and techniques used by their department. If they work in sales, for example, it can be helpful to simulate conversations with clients. This will help them to deal calmly and confidently with rude callers and improve their interpersonal skills before they are allowed to represent your company in a real-life situation. 

    Of course, team managers must have control over the courses produced for their departments. Ask them to work closely with your onboarding team to come up with diverse content that covers a range of issues. To make the experience as engaging as possible for employees, you should harness various types of content, including pre-recorded videos, chatbots, explanatory text, and virtual classrooms.

    4. Evaluation modules 

    New employees don’t want to feel like they’re being examined as soon as they join your company. However, you must include evaluation criteria in your onboarding program to ensure new hires are ready to dive into their new roles. 

    With an LMS, you can create interactive and undaunting assessment courses designed for completion at the end of the onboarding process. Multiple choice questions are often favored, as they give you access to data that is easy to analyze and will help you identify topics that employees find especially difficult. 

    Show your new hires some love with Coursy 

    Do you want to make your new hires feel welcome and valued while closing skills gaps and boosting productivity? Coursy can help. Get in touch today to discuss your needs or book a demo

    Coursy LMS offers benefits for different use cases. Learn more!