Case Study

BTA Case Study: Effective Learning Transfer via Automation

BTA Insurance, a prominent player in the insurance sector, faced inefficiencies in its learning and development initiatives. Kārlis Kirilko, the L&D Manager with seven years of experience, had previously managed Moodle across six platforms before seeking a better solution.

Making a Choice

The company encountered challenges including a lack of centralized oversight, manual licensing management, and limited accessibility. After evaluating alternatives through Smart HR, BTA selected Coursy for its automated licensing, team training capabilities using recorded sessions, and comprehensive newcomer onboarding features.

When finalizing the agreement, we opted for all the additional modules provided by Coursy. In hindsight, a more logical approach would be to begin with the fundamental product and gradually incorporate essential modules as needed.

Kārlis Kirilko

Learning and Development Manager, BTA Insurance

Implementation

The transition took longer than initially anticipated, but resulted in a centralized learning hub that significantly reduced spreadsheet reliance and administrative workload.

The Benefits

Centralization made all resources accessible in one place. Automation freed time for strategic initiatives. Enhanced accessibility enabled employees to engage from any device or location. Managers gained visibility into employee training progress. Coursy also provided Baltic language support, differentiating it from international competitors.

We were pleasantly surprised by the support service. The response time is within a maximum of two days, which is exceptionally fast.

L&D Manager, BTA Insurance

Suggestions for Others

Key lessons include clearly defining needs, involving all stakeholders early, and considering a gradual implementation starting with core products.

Final Words

BTA Insurance's adoption of Coursy marked a transformative journey in L&D management, enhancing the employee learning experience while streamlining administrative processes.