Client case: Stable training and better quality control in Trelo company

UAB Trelo is the largest Lithuanian-owned heavy transport service network in Western Europe. We currently operate nine service centers in Belgium, Germany, France, and Lithuania, and employ over 200 professionals in our field.

Search for a solution

Why did you decide to look for a new LMS?

“When organizing training, we encountered the issue of training planning, i.e., creating schedules so that the training sessions of different teachers would not overlap. A very important criterion is user (student) management, starting with sending invitations, registering them, and tracking their progress. We also wanted to create/post material for independent learning and repetition,” says Vaidotas Čipas, Trelo training instructor.

What were the most important criteria when choosing the system?

“When choosing the system, it was important that it be easy to manage for both regular users and teachers. Also, tools to help prepare training materials. System support, user advice, and, of course, the financial aspect (not the first priority) were also important,” says Vaidotas Čipas, Trelo training instructor.

Reasons for choosing

What influenced your final decision to choose Coursy?

“We tried several systems and liked the help we received when starting to use it and the simplicity of the system. That’s why we chose Coursy. Another factor that had a significant influence was that the support is nearby, not some corporate product that is located across the sea,” said Vaidotas Čipas, a training instructor at Trelo.

Results and experience

What has changed most in your organization since you started using Coursy?

“There is now stability in training. Users began to demand training, and we ourselves began to see the need for consistent and regular training. There was more motivation to prepare training,” said Vaidotas Čipas, Trelo training instructor.

What benefits do you see today (e.g., time savings, simpler administration, engagement, training effectiveness)?

“The main benefit is that students receive more training and have the opportunity to plan their time in advance. More people want to and are able to participate in training. We started doing remote training. Perhaps not all remote training meets expectations, but we have improved significantly with the latest ones. We also feel that students are more engaged and are making use of the training materials provided,” says Vaidotas Čipas, Trelo training instructor.

What do your employees value most when using the system?

“The most useful feature is training planning. It is easier for users to choose training courses from several time periods,” says Vaidotas Čipas, Trelo training instructor.

Evaluation

“After conducting several technical training sessions, the number of repair defects decreased significantly. After conducting administrative training, there were fewer questions and mistakes in performing daily functions,” said Vaidotas Čipas, Trelo training instructor.

“Recommendation to others. If your company has a few or several dozen employees, it may not be worth it, but if you have complex processes and various specific training needs, this is a very useful planning tool. It greatly facilitates the smooth running of the training process. It is important to remember that the system itself will not work and will not do the work for you – you need an operator who will create the material and plan the training. My training sessions begin with one of the following phrases: “What you put into the system is what you get back. If you put useful, good things in, you will get good things out of the system. If you don’t put anything in the system, or if you put in “bad” material, you shouldn’t expect the desired result,” says Vaidotas Čipas, Trelo training instructor.

Would you like to learn more?

Coursy offers many tools that are crutial for any retail company – automatic planning, easy training material creation, assessments, feedback, reports and task list.

We are happy to share more stories and benefits our retail clients are getting from effective e-learning and training!